How to Handle Annoying Faulty Locks


Have you ever found yourself constantly getting locked out? One of our recent customers experienced this frustration repeatedly until we found a simple yet effective solution to their lockout woes.

It started with a call for help

A customer kept facing the inconvenience of getting locked out due to the configuration of their door handle. The existing lever pad setup seemed to be causing repeated issues, prompting us to take a closer look at the situation.

Upon inspection, we identified that changing the handing of the door from lever pad to lever lever could potentially solve the problem. Additionally, we wanted to enhance both the functionality and aesthetics of the door by choosing a nice black handle that perfectly matched their letterbox.

Changing hardware

Customizing the door hardware not only aimed at resolving the lockout problem but also aimed to provide a personalized touch to their security setup. The process involved technical know-how, careful consideration of the customer’s preferences, and meticulous attention to detail.

Switching the door handling from the lever pad to the lever lever required a systematic approach. It involved selecting the appropriate tools, disassembling the existing handle, and reconfiguring the mechanism to ensure a seamless transition. Simultaneously, choosing a black handle that complemented the letterbox added a touch of style to the door’s appearance.

This customisation wasn’t just about functionality; it was about catering to the customer’s specific needs. It’s crucial to recognize that the right door hardware isn’t merely a functional element; it also contributes significantly to the overall aesthetics and security of a home.

The outcome

At the end of the process, the customer not only had a door that no longer caused lockouts but also a unique, personalized security feature that matched their style preferences.

In conclusion, addressing lockout issues goes beyond just fixing the problem at hand. It involves understanding the customer’s needs, employing technical expertise, and customizing solutions that provide both functionality and style.

If you ever find yourself locked out more often than not, perhaps it’s time to consider customizing your door hardware. Sometimes, a simple change can make a world of difference.

For residents in Canterbury facing similar lockout issues or seeking expert advice on door hardware customization, look no further than AW Locks. Operated by Andy AKA Woody, a skilled locksmith with a commitment to quality service, AW Locks specialises in addressing lock-related concerns promptly and efficiently. Whether it’s a faulty lock, a need for customization, or emergency lockout assistance, Woody operates 24/7 to ensure the security needs of the Canterbury community are met.